Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required.

Lizenz: Freeware
Systeme: Windows 2000, Windows XP, Windows 2003
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Preis: $0,00 USD
Downloads: 366
Rubrik: Office & Business > Sonstiges Letztes Update: 26.08.2008

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